Lead AI QA Engineer

Join our India Tech Hub – Be among the first hires!

Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty.

About the team and what we will build together

We’re looking for an Lead AI QA Engineer with 6+ years of experience who thrives on designing test strategies and evaluation harnesses for production-grade, agentic AI systems in addition to experience in ETL. You have strong Python skills, hands-on experience testing LLM-powered features (prompt regression, tool/function-call validation, RAG correctness, and structured-output schema checks), and working knowledge of evaluation frameworks such as RAGAS, DeepEval, LangSmith or Langfuse. You are comfortable writing solid SQL, automating tests with PyTest, exercising APIs through Postman or REST clients, and shipping test pipelines using Git, Docker and CI tooling like Jenkins or GitHub Actions.

Kobie runs some of the largest loyalty programs in the world. We are building an internal agent platform on Dataiku that automates analyst workflows, surfaces insights from program data in Snowflake, and gives our teams an LLM-native way to work with complex loyalty logic. As an Lead AI QA Engineer on the India Tech Hub team, you will play a key role in protecting that platform — designing golden datasets, running LLM-as-judge and regression suites, and owning the quality bar for what goes to production. This is not a manual-only role: you will automate, build qa & automation strategies, roadmaps, instrument, monitor and partner closely with our U.S. AI & Innovation team and cross-functional partners across Engineering, Data, AI and Product.

About Kobie

Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture.

As a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers.  We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special.

We are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard.

Giving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities.

To support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance.

As we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection.

Now is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub.